So, tonight I picked up a $150 set of Vonage phones at Fry's, free after rebate. Apparently they let me listen to Vonage voicemail directly from the phones. Sounds good. I just signed up for the Vonage service. The first thing that annoyed me is that by buying the phones in the store (rebate or not), I am not able to enter a promo code that I have been planning to use. I get the first month free, but still have to pay activation. My promo would have saved me $15/month for the first three months and free activation ($30+). Total savings of $75 instead of the $25 I saved for the first month. So. . . I guess the great limited time offer I got on the phones wasn't as good as I thought since I am still paying $50 for them, essentially. Sneaky Vonage, very sneaky. And I don't like it. And I am going to tell all my friends that this is how my relationship with you started out. We'll see if it gets better.
Next thing I noticed: If I ever want to cancel service, there is a $39.99 cancellation fee. WHAT? Are you serious? So. . . anytime I want to cancel, I basically owe them for 1.7 extra months of service. THAT IS NOT COOL! Again, I feel like I am being tricked. Don't trick me, I will figure it out, and it will cause me to say bad things about you to everyone I know. I promise you that. I will forgive, but I will never forget.
Now, I haven't connected the service yet. But Vonage hasn't done a whole heck of a lot to make me comfortable yet with these sneaky little tricks that they are pulling. We shall see what happens, and you can believe that I plan to post it here on my blog, ESPECIALLY if it is not good.